Alter Life is a property of M/S Kossha Organic
Information we collect
We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.
Payment and billing information
We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner (name of partner).
Information you post
We collect information you post in a public space on our website or on a third-party social media site belonging to Alter Life.
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
We collect information in different ways.
We collect information directly from you
We collect information directly from you when you order a product. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively
We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.
We get information about you from third parties
For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use information to contact you:
We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use information to respond to your requests or questions
We might use your information to confirm your order from the website.
We use information to improve our products and services.
We might use your information to customize your experience with us.
We use information to look at site trends and customer interests
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use information for security purposes
We may use information to protect our company, our customers, or our websites.
We use information for marketing purposes
We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.
We use information to send you transactional communications
We might send you emails or SMS about your account or a ticket purchase.
We use information as otherwise permitted by law.
If you fail to provide certain information when requested or withdraw the consent of use of your personal information or provide us incomplete or inaccurate information, we may not be able to perform the delivery of products or service (if applicable) , and we may also be prevented from complying with our own legal obligations.
Sharing of information with third-parties
We will share information with third parties who perform services on our behalf
We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the event organizers
We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners
This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the applicable Government laws or to protect ourselves.
We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business
For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy.
We will tell you before we do this.
You can opt out of receiving our marketing emails.
To stop receiving our promotional emails, please email (email id). It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases in order to perform the delivery of product or service committed to you.
Social Sharing Features
The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies for more information about how they handle the data you provide to or share through them.
Third party sites
Updates to this policy
DATA CONTROLLER DETAILS
Personal information subject to this Privacy Notice will be collected and retained by Alter Life. Alter Life is a brand and trademark owned by M/S Kossha Organic.