Privacy Policy

Alter Life recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://www.alterlife.in and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy.

Alter Life is a property of M/S Kossha Organic

Information we collect

Contact information

We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information

We might collect your billing name, billing address and payment method when you buy a product. We NEVER collect your credit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit card information will be obtained and processed by our online payment partner (name of partner).

Information you post

We collect information you post in a public space on our website or on a third-party social media site belonging to Alter Life.

Other information

If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways.

We collect information directly from you

We collect information directly from you when you order a product. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively

We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties

For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information

We use information to contact you:

We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions

We might use your information to confirm your order from the website.

We use information to improve our products and services.

We might use your information to customize your experience with us.

We use information to look at site trends and customer interests

We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes

We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes

We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting.

We use information to send you transactional communications

We might send you emails or SMS about your account or a ticket purchase.

We use information as otherwise permitted by law.

If you fail to provide certain information when requested or withdraw the consent of use of your personal information or provide us incomplete or inaccurate information, we may not be able to perform the delivery of products or service (if applicable) , and we may also be prevented from complying with our own legal obligations.

Sharing of information with third-parties

We will share information with third parties who perform services on our behalf

We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We will share information with the event organizers

We share your information with event organizers and other parties responsible for fulfilling the purchase obligation. The event organizers and other parties may use the information we give them as described in their privacy policies.

We will share information with our business partners

This includes a third party who provides or sponsors an event, or who operates a venue where we hold events. Our partners use the information we give them as described in their privacy policies.

We may share information if we think we have to in order to comply with the applicable Government laws or to protect ourselves.

We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business

For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy.

We will tell you before we do this.

Opting out

You can opt out of receiving our marketing emails.

To stop receiving our promotional emails, please email (email id). It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases in order to perform the delivery of product or service committed to you.

Social Sharing Features

The Services may integrate with social sharing features and other related tools which let you share actions you take on our Services with other apps, sites, or media, and vice versa. Your use of such features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies for more information about how they handle the data you provide to or share through them.

 

Third party sites

If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Updates to this policy

This Privacy Policy was last updated on (date). From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. The changes will apply to the use of the site after such notice. Where permitted by law, if you use the site after the date on which the changes come into effect, you will be deemed to have accepted the new Privacy Policy. We will also post an updated copy on our website. We encourage you to periodically review the Statement for the latest information on our privacy practices.

Jurisdiction

If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. 

 

DATA CONTROLLER DETAILS

Personal information subject to this Privacy Notice will be collected and retained by Alter Life. Alter Life is a brand and trademark owned by M/S Kossha Organic.